Skills

The growing list of things Miles knows how to do — turn one on and he does it your way.

You can just talk to Miles and he'll do his best. But some jobs have a *right way* to do them — a proper email triage, a real designer's process for a flyer, the exact steps to follow up on a quote until it's paid. A skill is that know-how, written down and handed to Miles, so when the moment comes he does it like a pro instead of winging it.

Think of skills as Miles's playlist of abilities. Some are always on. Some you switch on when you need them. Some come alive the moment you connect a tool. You browse them all in one place — Skills in the menu — and each one tells you plainly what it does and what (if anything) it needs.

How it works

1. Open Skills and browse. You'll see Miles's built-in abilities, skills that pair with a tool you can connect, community skills you can add, and Playbooks (guided multi-step projects). Search by name or tap a #tag to narrow the list.
2. Read what each one does. Every skill has a plain-English description and a status pill: Always on, On, Off, or Needs setup (it works best once you connect a certain tool).
3. Turn one on. Flip a skill on and Miles starts following its know-how in your chats. Flip it off any time — nothing's locked in.
4. Connect a tool if it asks. A skill never reaches into your accounts by itself. If a skill says “Needs setup,” it means the *ability* comes from connecting the tool (like Google or your bank) on the Connections screen — the skill is just the instructions for using it well.
5. Add or build your own. Tap Add to bring in an open skill from a trusted source by link, or open the Skill Creator — a short, four-step wizard (name & trigger, instructions, capabilities, review) that lets you teach Miles a new ability in plain English, no coding.

What it helps you do

• Get expert-level work on ordinary jobs — email, quotes, follow-ups, design — because Miles is following a proven process, not guessing.
• See exactly what Miles can do in one honest list, instead of wondering what to ask for.
• Switch abilities on and off so Miles focuses on what matters to you right now.
• Teach Miles your own way of doing something and reuse it forever with the Skill Creator.

Questions business owners ask

Does a skill let Miles into my accounts? No — and this is the important part. A skill is only *instructions*. What actually lets Miles act in Gmail, your calendar, or your bank is a connection you make on the Connections screen. A skill without its connection just can't do that part yet, and it'll tell you so.

Do I have to set all this up? No. The most useful skills are already on by default, and Miles reaches for the right one on his own. Browsing Skills is for when you're curious what more he can do, or want to switch something on.

What does “Needs setup” mean? It means the skill pairs with a tool you haven't connected yet. Tap “Set up connection” and it takes you to the right place. Until then Miles skips that step gracefully rather than failing.

Can I really make my own? Yes. The Skill Creator walks you through it in plain language and shows a live preview. You can keep it private to your business or, if you like, publish it for other owners.

Is there a catch or extra cost? No extra charge to browse, turn on, or create skills — they're part of Bizer. The only things that cost anything are the outside tools you choose to connect (if *they* charge), never the skill itself.

What's the difference between a skill and a Playbook? A skill is one ability. A Playbook strings several skills together into a guided project Miles walks you through start to finish — see the Playbooks page.