Document a capacity plan (staffing and throughput targets for growth)

Growth dies when you can't deliver the work you've won. Planning operational capacity — people, tools, and time — ahead of demand means you can say yes to more business without quality falling apart.

Do this

1. Calculate your current capacity (jobs you can deliver per week).
2. Project demand for the next few months.
3. Spot where demand will outrun capacity.
4. Add people, tools, or hours before you hit the wall.

Capacity Planning Frame

1. Current capacity: crew hours available ÷ real hours per job = jobs/week

2. Projected demand: expected jobs/week over the next 3 months (use your forecast)

3. Find the gap: When does demand > capacity?

4. Close it ahead of time: hire, add equipment, add hours, or improve efficiency BEFORE the crunch — scrambling after you've won the work is how quality breaks.