Document all operational procedures
If the know-how lives in people's heads, it leaves when they do — and a buyer can't trust it. Documenting every operational procedure turns your business into a system that runs on paper, not on memory.
Do this
- List every process the business depends on.
- Write a clear SOP for each, step by step.
- Store them all in one place (Bizer's Procedures).
- Keep them current as the work evolves.
Document Everything Checklist
- List every core operational process
- Write an SOP for each, start to finish
- Include the why and the quality standard
- Store them all in one library
- Assign owners to keep them updated
