Twilio
Texting and phone numbers, wired to your agent.
Twilio · Communication
What it is
Connect Twilio and an agent can text customers and answer the phone. The number is yours, the transcript is yours, and the customer gets an answer at nine at night.
What it lets an agent do
- Send a text From your number, in your words.
- Answer the phone Your agent picks up, takes the details, and writes it down.
Works with
A REST API with scopable keys, and an MCP server. Any agent that speaks either can send a text or answer a call on your number.
Why owners use it
- Missed calls stop being lost work
- The number and the conversation history are yours, not an agent's
- REST and MCP, so it works with whatever you run
How it connects
Twilio (send and receive SMS, handle voice calls)
