Document team communication norms (channels, cadence, response times)
Most team problems are really communication problems. Setting clear expectations — how and when people share updates, ask questions, and raise issues — keeps a growing team aligned and drama-free.
Do this
- Decide your main channels (e.g. Bizer for tasks, calls for urgent).
- Set expectations for response times and updates.
- Establish a regular team check-in so nothing builds up.
- Model it yourself — clear, prompt, respectful communication.
Team Communication Checklist
- Choose the channel for each type of message
- Set response-time expectations
- Hold a short, regular team check-in
- Make it safe to raise problems early
- Lead by example with your own comms
