Keep your good people

Finding a great worker is hard; keeping one is far cheaper than replacing them. And it's rarely just about money — people stay when they feel respected, know they matter, and can see a future. A tiny business can offer that better than a big one, if you're intentional about it.

Do this

  1. Pay fairly for your area and trade — underpaying your best person is the most expensive "saving" there is.
  2. Show respect and appreciation regularly. People leave managers, not jobs.
  3. Give them room to grow — more responsibility, a new skill, a path — even in a small shop.
  4. Ask how they're doing and actually listen; fix the small frustrations before they become a resignation.

Keep your best people

  • Pay at or above the going rate for your area and trade
  • Say thank you specifically and often — mean it
  • Give a path: more responsibility, a skill, a raise to work toward
  • A quick monthly 'how's it going, really?' check-in
  • Fix the small annoyances they mention before they pile up
  • Replacing a good person costs far more than keeping one

Part of: Lead Your Team

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