Write basic quality standards (a checklist or acceptance criteria)

Quality expectations you can name are quality you can deliver every time. Setting a basic standard — what 'good' looks like — keeps your work consistent and your reputation solid as you grow.

Do this

  1. Define what a great result looks like for your typical job.
  2. Write down 3-5 things that must be true every single time.
  3. Check your work against that list before you call it done.
  4. Ask customers if it met expectations, and adjust the standard.

Quality Standard Checklist

  • Describe what 'great' looks like for your core job
  • List 3-5 non-negotiables for every job
  • Do a quick quality check before finishing
  • Confirm the customer is satisfied
  • Update the standard when you find a gap

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