Decide exactly what to hire for

"I need help" isn't a job. Before you hire, get specific about the role — the tasks, the hours, and whether it's an employee or a contractor. A clear role means you hire the right person and they can actually succeed; a vague one means confusion, frustration, and a bad fit.

Do this

  1. List the actual tasks you're handing off, and roughly how many hours a week they take.
  2. Decide the type: an employee (you control how and when, ongoing) or a contractor (their own tools and schedule, project-based). Miles' "Employee or Contractor?" skill can help you get it right.
  3. Write a simple job description: the tasks, the hours, the pay, and what "good" looks like.
  4. Be honest about what you need now versus someday — hire for the real gap in front of you.

A one-page role

Fill this in before you post anything:

ROLE: (e.g. "Part-time lube tech" / "Weekend cleaner") TASKS: the 3-5 things they'll actually do HOURS: ______ hrs/week, when PAY: $______/hr (or per job) — check your local going rate TYPE: Employee or Contractor? (see the Taxes track / Miles) "GOOD" IS: how you'll know they're doing it right

A person hired to a clear role succeeds. A person hired to "help out" flounders — through no fault of their own.

Part of: Your First Hire

More lessons on your team

  • Onboard so they're useful in a week: The fastest way to lose a good new hire is to throw them in with no plan and hope they figure it out. A little structure in the first week…
  • Delegate without losing control: The hardest part of having help isn't hiring — it's letting go. Owners cling to every task because "it's faster if I just do it," then…
  • Set clear expectations and give feedback: Most "people problems" are really clarity problems. Your team can't hit a target they can't see. Say plainly what good looks like, then…
  • Keep your good people: Finding a great worker is hard; keeping one is far cheaper than replacing them. And it's rarely just about money — people stay when they…
  • Get it out of your head: simple systems: If your business only works when you're there because everything lives in your head, you don't have a team — you have helpers waiting on…
  • Let someone go the right way: Sometimes it isn't working, and keeping a bad fit hurts everyone — you, the team, and often the person themselves. Letting someone go is…

More Bizer Academy lessons

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