Fix common problems

Answers to the questions support gets most: locked features, missing calendar events, invoices that won't send, and usage limits.

Miles said he can't do something, or a skill shows "Needs setup"

The skill needs a connected account. Go to Connections, link the relevant service, and the skill turns on. A skill is know-how; the connection is what grants access.

My Google Calendar events or contacts aren't showing

Connect Google Workspace in Connections. On Schedule and in People you'll see a banner with a connect button when it isn't linked yet.

I can't send an invoice

The customer needs a billing email on their People or Organizations page. Add it, then send.

My bank transactions look duplicated

Open Money → Reconcile — Bizer flags possible duplicates so you can review and remove the accidental ones. The usual cause is a receipt photo and a bank feed recording the same payment.

Miles hit a usage limit

You've reached your plan's allowance. Buy a one-time credit top-up from the card in chat, or upgrade your plan for a larger monthly budget. See Miles usage limits.

A scheduled Miles job failed

Open the schedule in Schedule to read the error message. Miles retries automatically, and Run now tries again immediately.

How do I change what's on my bottom bar or Dash?

Settings → Tab bar for the two shortcuts, Settings → Dash for the full launcher. See Customize your tab bar and Dash.

How do I turn off the daily briefing?

Settings → My Agent — toggle the morning briefing off. See Agent settings.

I want to remove the app's access to my accounts

Connections → disconnect any single service, or disconnect all at once.

How do I get my data out of Bizer?

Settings → Your data in Bizer → Export downloads a full JSON file. See Export your data.

Still stuck?

See Contact Bizer support.

Frequently asked

Miles says he can't do something, or a skill shows Needs setup. What's wrong?
The skill needs a connected account. Open Connections, link the relevant service, and the skill turns on.
Why aren't my Google Calendar events or contacts showing?
Google Workspace isn't connected. Link it in Connections, or use the connect banner on the Schedule and People screens.
Why can't I send an invoice?
The customer needs a billing email on their People or Organizations page. Add it, then send.
Why do my bank transactions look duplicated?
Open Money → Reconcile. Bizer flags possible duplicates — usually a receipt photo and a bank feed recording the same payment.
What happens when Miles hits a usage limit?
Miles shows a notice and offers a credit top-up so you aren't hard-stopped. You can also upgrade your plan for a larger monthly budget.

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