Setting up a simple “leave us a review” text automation

The single highest-ROI marketing move for a service business is asking every paid customer for a review within 24 hours of the job. Automate it once and it runs forever.

Do this

1. Pick the trigger: when a job is marked paid (or completed) in your scheduling tool.
2. Write the text — one sentence, first-name personalized, with the direct link to your Google review form.
3. Send it 2 hours after the trigger. Long enough for them to be home, short enough to remember you.
4. Tag the customer so they don't get asked again for at least 90 days.

Review Request Text Template

Hey [first name] — [your name] from [business name]. Thanks for letting us take care of [the job] today.

If you've got 30 seconds, would you mind dropping us a quick Google review? It genuinely helps us out, and we keep growing because of folks like you.

Here's the direct link: [paste your Google review URL]

Thanks again — call anytime you need us.

Watch the video

Summary, chapters and plan written by Bizer from the video.