Setting up a simple “leave us a review” text automation
The single highest-ROI marketing move for a service business is asking every paid customer for a review within 24 hours of the job. Automate it once and it runs forever.
Do this
- Pick the trigger: when a job is marked paid (or completed) in your scheduling tool.
- Write the text — one sentence, first-name personalized, with the direct link to your Google review form.
- Send it 2 hours after the trigger. Long enough for them to be home, short enough to remember you.
- Tag the customer so they don't get asked again for at least 90 days.
Review Request Text Template
Hey [first name] — [your name] from [business name]. Thanks for letting us take care of [the job] today.
If you've got 30 seconds, would you mind dropping us a quick Google review? It genuinely helps us out, and we keep growing because of folks like you.
Here's the direct link: [paste your Google review URL]
Thanks again — call anytime you need us.
