Begin collecting customer contact information
Every customer's contact info is an asset you can sell to again. Start collecting names, emails, and phone numbers now — it's far cheaper to bring back a past customer than to find a new one.
Do this
- Save every customer's name, phone, and email in Bizer's People module.
- Capture contact info at the point of sale or first call — make it a habit.
- Get permission to follow up so you can reach out later.
- Keep it in one place, not scattered across texts and notebooks.
Contact Collection Checklist
- Save name + phone + email for every customer
- Ask for it at checkout or the first conversation
- Get an OK to follow up by text/email
- Store everyone in People (not your phone's contacts)
- Add a note on what they bought and when
