Define roles and responsibilities for team members
When everyone assumes someone else has it covered, things fall through. Defining roles and responsibilities makes it clear who owns what — so work gets done without you chasing it.
Do this
- List the main jobs that keep the business running.
- Assign a clear owner to each (even if it's you for now).
- Write a one-line description of what each role is responsible for.
- Share it so everyone knows their lane and each other's.
Roles & Responsibilities Checklist
- List the core functions (sales, delivery, money, admin)
- Name one owner per function
- Write a one-line responsibility for each
- Remove overlaps and gaps
- Share it with the whole team
