Your sales calls already come with free video
Most owners think video calls mean paying for Zoom and pasting links around. Google Meet is free with the account you already have, the link lives right on the calendar invite, and your lead joins from a browser — no download, no account. Miles books it in one sentence and runs the whole loop: confirm, remind, prep, follow up.
Do this
- Book it in one sentence: "Set up a video call with the new lead Thursday afternoon." Miles finds a slot you're actually free, books it with a real Meet link, and drafts the confirmation email — you tap to approve.
- The lead needs nothing: the Meet link is on the invite, and they join from any browser or phone. Never apologize for 'setting up a Zoom' again.
- Beat the no-show: ask Miles each morning to remind today's calls — a one-line nudge with the link. No-shows are the most expensive leak in a sales pipeline.
- Walk in prepped: "Prep me for my 2pm" — your last emails with them, their notes, and the link to tap into, on one screen.
- Close the loop: after the call, give Miles the two-line debrief. He drafts the recap email, dates the follow-up tasks, and updates the customer's page. A no-show gets two fresh times and a graceful rebook instead of silence.
- Phone lead? If your AI receptionist took the booking request, approving it can end with the Meet link texted straight back to the caller.
Prompts to steal
Set up a video call with the new lead Thursday afternoon. Remind today's calls — one line each, with the Meet link. Prep me for my 2pm. That call went well — recap it and set the follow-ups. They no-showed. Offer them two new times, nicely.